Is there a delivery fee?

We offer free home delivery for all orders $75 and over. Our home delivery fee is $9.95 for orders under $75.

Do CERES members receive a discount at Fair Food?

CERES members receive discounts at many of the social enterprises on the East Brunswick site, however we are unable to offer a further discount here at Fair Food. We work hard to provide affordable organic groceries, with savings passed on to all our customers. 100% of our profits (yes, all of them!) are used to support CERES– […]

What happens if you can’t provide something I’ve ordered

If a particular variety becomes unavailable, we’ll substitute it for something similar to be sure you’re not left without. And we’ll always notify you by email. We might need to send Nicola potatoes for Dutch Creams, for instance. If an item becomes completely unavailable on the day (due to a farming emergency, weather event or […]

Can I gift a delivery to a friend or loved one?

Receiving a box of fresh organic food and groceries on your doorstep can be a truly beautiful thing. Did we mention we deliver chocolate? Our downloadable gift vouchers are available for purchase here. Gift vouchers are valid for 3 years from the date of purchase. Alternatively, send a Fair Food delivery through your own account by temporarily […]

What if I’m not happy with my order?

If you have any quality issues please contact us promptly and we will happily resolve it with you. We may be able to redeliver, or provide a credit or refund.